London, United Kingdom
Visit UsMon-Thu: 9am-11am & 4pm-6pm
GMT TimezoneWe'll get back to you within 24 hours
Find answers to common questions about our genomic testing services
No. All our tests can be done using a non-invasive buccal (internal cheek) swab. It is painless, easy to perform, and takes less than a minute. It is completely safe for children of all ages.
While genomics do not change, our reports are tailored specifically for children and teenagers aged 6 to 17. This is the window where lifestyle interventions have the most profound impact.
Once the sample arrives at the lab, it typically takes 3 to 4 weeks to process the DNA and generate your personalised report. You will receive a notification as soon as your report is ready.
No. These panels are functional genomic tests designed to identify predispositions and optimise health, not to diagnose medical conditions. Always consult with a pediatrician for medical diagnoses.
While rare, if a sample fails due to insufficient collection, we arrange for a replacement kit immediately to collect a new sample at no added cost.
Yes. We do not sell, lease, or rent your child's individual-level personal information or genetic data to any third party, insurance company, or employer. We use an ISO certified lab.